{"id":2418,"date":"2026-05-06T22:14:11","date_gmt":"2026-05-06T15:14:11","guid":{"rendered":"https:\/\/yourklineroro.app\/documentation-b-l-d-o\/"},"modified":"2026-05-06T23:46:15","modified_gmt":"2026-05-06T16:46:15","slug":"documentation-b-l-d-o","status":"publish","type":"page","link":"https:\/\/yourklineroro.app\/en\/faq\/documentation-b-l-d-o\/","title":{"rendered":"Documentation (B\/L & D\/O)"},"content":{"rendered":"\n

Q: What is the procedure to collect the Bill of Lading (BL)?<\/strong><\/p>\n\n

A: Please present a document showing the B\/L number (such as a B\/L copy) to collect the original B\/L at our counter during business hours only, after the vessel’s departure.<\/strong><\/p>\n\n

<\/div>\n\n

Q: What documents are required for B\/L exchange\/collection?<\/strong><\/p>\n\n

A: Please present a document showing the B\/L number, such as a B\/L copy.<\/strong><\/p>\n\n

<\/div>\n\n

Q: What is the procedure for a Surrendered B\/L?<\/strong><\/p>\n\n

A: The exporter must endorse the back of all original B\/L and affix the company stamp then return the endorsed original B\/L(Surrender) to the shipping line or shipping agent.<\/strong><\/p>\n\n

<\/div>\n\n

Q: Is there an amendment fee for changing B\/L details?<\/strong><\/p>\n\n

A: Any B\/L amendments made after the vessel’s departure will incur a fee 1,500 THB per set, per time.<\/strong><\/p>\n\n

<\/div>\n\n

Q: Is there a fee for re-issung a B\/L?<\/strong><\/p>\n\n

A: Any B\/L re-issuance after confirmation will incur a fee of 1,500 THB per set, per time.<\/strong><\/p>\n\n

<\/div>\n\n

Q: Where is the B\/L exchange counter located?<\/strong><\/p>\n\n

A: You may contact to collect the documents (Original B\/L or Sea Waybill) at<\/strong><\/p>\n\n

K Line (Thailand) Co., Ltd., located at Wall Street Tower, M Floor, Surawong Road, Bangkok.<\/p>\n\n

<\/div>\n\n

Q: Are there any late pickup charges for the B\/L?<\/strong><\/p>\n\n

A: Kindly note that a surcharge of THB 1,500 will be applied for late collection of the Bill of Lading (B\/L), counting from the day after the vessel departure from Laem Chabang Port.<\/strong><\/p>\n\n

<\/div>\n\n

Q: \u0e40\u0e27\u0e25\u0e32\u0e17\u0e33\u0e01\u0e32\u0e23\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e21\u0e32\u0e23\u0e31\u0e1a\u0e40\u0e2d\u0e01\u0e2a\u0e32\u0e23\u0e04\u0e37\u0e2d\u0e0a\u0e48\u0e27\u0e07\u0e01\u0e35\u0e48\u0e42\u0e21\u0e07\u0e16\u0e36\u0e07\u0e01\u0e35\u0e48\u0e42\u0e21\u0e07?<\/strong><\/p>\n\n

A: K Line (Thailand) is open from 08:30 to 17:00, Monday to Friday, and remains closed on Saturdays and Sundays.<\/strong><\/p>\n\n

<\/div>\n\n

Q: Is it possible to collect the B\/L before the vessel departs?<\/strong><\/p>\n\n

A: K Line (Thailand) reserves the right to withhold release of the Original B\/L or Sea Waybill prior to vessel departure to prevent any risk arising from incorrect information.<\/strong><\/p>\n\n

Q: What is the process if the Original B\/L is lost?<\/strong><\/p>\n\n

A: In the event that the Original Bill of Lading (OB\/L) is lost, the following standard procedures must be strictly followed:<\/strong><\/p>\n\n

    \n
  1. Immediately notify K Line (Thailand) Ltd. to place a hold on the original B\/L, preventing any unauthorized use for cargo release.<\/li>\n\n\n\n
  2. Submit a duly signed Letter of Indemnity (LOI).<\/li>\n\n\n\n
  3. Provide a Bank Guarantee ~(this is mandatory).<\/li>\n\n\n\n
  4. Request re-issuance of a new set of Original B\/L (Re-issued OB\/L), subject to a service fee of THB 1,500 per set.<\/li>\n<\/ol>\n\n
    <\/div>\n\n

    Q: Is it possible to collect the D\/O before the vessel arrives?<\/strong><\/p>\n\n

    A: K Line (Thailand) Ltd. reserves the right not to release the Delivery Order (D\/O) prior to the vessel\u2019s arrival at Laem Chabang Port in order to prevent any risks arising from incorrect information.<\/strong><\/p>\n\n

    <\/div>\n\n

    Q: Bill of Lading has been surrendered yet?<\/strong><\/p>\n\n

    A: For further details,<\/strong><\/p>\n\n

    you may contact the Documentation Department of K Line (Thailand) Co., Ltd.via email at KTL CCD-DOCS <KTLCCD-DOCS@th.kline.com>or by telephone at +66-2-625-0000 ext. 0170\u20130174.<\/p>\n\n

    <\/div>\n\n

    Q: What is the process if the D\/O is lost?<\/strong><\/p>\n\n

    A: In case the Delivery Order (D\/O) is lost, the following standard procedures shall be followed:<\/strong><\/p>\n\n

      \n
    1. Immediately notify K Line (Thailand) Ltd. We will arrange to cancel the original D\/O and inform LCB terminal accordingly.<\/li>\n\n\n\n
    2. The customer must issue a letter requesting the reissuance of the D\/O.<\/li>\n\n\n\n
    3. Request re-issuance of a new set of D\/O, subject to a service fee of THB 1,500 per set.<\/li>\n<\/ol>\n\n
      <\/div>\n\n

      Q: For import cargo, is it possible to amend the BL at destination?<\/strong><\/p>\n\n

      A: We unable to revised as your request. Please inform to shipper amend data at origin port.<\/strong><\/p>\n\n

      <\/div>\n\n

      Q: Until when can the Import B\/L be Enter B\/L?<\/strong><\/p>\n\n

      A: The customer can enter the Import B\/L within 2 working days before to the vessel\u2019s arrival at Laem Chabang Port.<\/strong><\/p>\n\n

      <\/div>\n\n

      Q: After the vessel has arrival, is it possible to amend the Manifest?<\/strong><\/p>\n\n

      A: See below<\/strong><\/p>\n\n

        \n
      • The customer can amend the Manifest within 48 hours after the vessel has arrival. The amendment fee is 500 THB\/BL.<\/li>\n\n\n\n
      • If the request is made after 48 hours, the customer must process a SHOULD BL and pay the penalty directly to Customs (the penalty is approximately 1,500 THB per set).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

        Q: What is the procedure to collect the Bill of Lading (BL)? A: Please present a document showing the B\/L number (such as a B\/L copy) to collect the original B\/L at our counter during business hours only, after the vessel’s departure. Q: What documents are required for B\/L exchange\/collection? A: Please present a document […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2429,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"template-faq.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2418","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/pages\/2418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/comments?post=2418"}],"version-history":[{"count":4,"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/pages\/2418\/revisions"}],"predecessor-version":[{"id":2438,"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/pages\/2418\/revisions\/2438"}],"up":[{"embeddable":true,"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/pages\/2429"}],"wp:attachment":[{"href":"https:\/\/yourklineroro.app\/en\/wp-json\/wp\/v2\/media?parent=2418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}